Privacy Policy

1. Who we are

Bozman Horizon Business Services provides independent business assessment, practical recommendations and implementation support to startups and growing businesses. Bozman Horizon is responsible for personal information under its control and has designated a Privacy Officer to answer questions and handle requests.

2. Information we may collect

Depending on how you interact with us, we may collect:

• your name, email address, telephone number and preferred contact details;
• your company name, role, location and information about your business;
• answers you provide in website, Facebook or Instagram forms;
• details about your inquiry, goals, challenges, appointment or requested service;
• communications, documents and information you choose to provide while working with us;
• contract, invoice, payment and transaction records, where applicable; and
• basic technical information such as IP address, browser, device and website activity that may be recorded by our website or hosting providers.

Please do not send sensitive personal information unless we have specifically requested it and it is necessary for the service.

3. How we collect information

We collect information directly from you when you use our website, complete an intake or lead form, contact us by email or telephone, schedule a conversation, sign an agreement, make a payment or participate in a service engagement. We may also receive the information you submit through Meta platforms such as Facebook and Instagram. Those platforms handle information under their own privacy terms before it is provided to us.

4. Why we use information

We may use personal information to:

• respond to inquiries and assess whether our services are a suitable fit;
• contact you about a Business Clarity Call or another service you requested;
• schedule, prepare for and deliver services;
• prepare proposals, agreements, invoices and payment records;
• provide follow-up support and maintain our business relationship;
• operate, secure and improve our website and services;
• keep records required for business, tax, legal or dispute-resolution purposes; and
• meet legal and regulatory obligations.

If we want to use your information for a new purpose that is not reasonably connected to the original purpose, we will explain that purpose and obtain consent when required.

5. Consent and your choices

By voluntarily providing information, you consent to its collection, use and disclosure for the purposes identified at the time or in this policy. You may withdraw consent, subject to legal or contractual restrictions and reasonable notice. Withdrawal may affect our ability to provide a requested service. You can ask us to stop promotional follow-up at any time by replying to the message or contacting our Privacy Officer.

6. When information may be shared

We do not sell or rent personal information. We may share limited information with service providers that help us operate, such as website hosting, form, email, calendar, accounting, payment or data storage providers. They receive only the information reasonably needed to perform their services. We may also disclose information when you authorize us, when required by law, to protect legal rights or safety, or as part of a business transaction where appropriate privacy protections apply.

7. Processing outside British Columbia

Some service providers may store or process information outside British Columbia or Canada. In those locations, information may be subject to the laws and lawful access requirements of the applicable jurisdiction. We use providers only where reasonably necessary to operate and deliver our services.

8. Retention and protection

We retain personal information only as long as reasonably needed for the purposes described above and to meet legal, accounting or business requirements. When it is no longer required, we take reasonable steps to securely delete, destroy or anonymize it.

We use reasonable administrative, technical and physical safeguards appropriate to the sensitivity of the information. No website, transmission or storage system can be guaranteed completely secure.

9. Website technology

Our website and hosting providers may use essential cookies, server logs and similar technology to operate the site, maintain security and understand basic website performance. You can adjust cookie settings through your browser, although blocking essential technology may affect how the website functions.

10. Children's information

Our services are intended for businesses and adults. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, contact our Privacy Officer so we can review and remove it where appropriate.

11. Access, correction and complaints

You may request access to personal information we hold about you or ask us to correct information that is inaccurate or incomplete, subject to exceptions permitted by law. You may also ask a question or make a privacy complaint. Contact our Privacy Officer using the details below. We may need to verify your identity before completing a request, and we will respond within the period required by applicable law.

12. Changes to this policy

We may update this policy as our practices, services or legal obligations change. The latest version will be posted on this page with a revised “Last updated” date.